Terms and Conditions


Campuslet will attend and inspect your property and advise you on the rent to be quoted and discuss the particular circumstances pertaining to the property and client. We will then market your property as appropriate at the agreed rental.


Particulars will be prepared and details of your property will be included in our list of Student Lettings, This list is widely circulated to suitable applicants. In addition, we will advertise your property as appropriate, and arrange for a To Let Board to be erected (after authorisation from the landlord). Campuslet will also register your property on our Internet Website which is also linked with all major on-line directories and internet search engines.


You must ensure that the property is fit to be let. By law all machines, gas appliances and electrical goods should be in full working order, should have been recently serviced, checked for safety and have clear instructions for use. Properties should be thoroughly cleaned and gardens, if applicable, should be in good seasonal condition, details of which should be shown on the inventory.


Appointments will be made for prospective tenants to view your property. Campuslet Agents will either accompany these people to your property with keys provided by you, or arrange to meet you there. On receiving an offer, Campuslet Agents will take a non refundable administration fee.


Campuslet will prepare the appropriate Tenancy Agreement, which would normally be either our standard Assured Shorthold Tenancy under the 1996 Housing Act or Company Tenancy Agreement.


Campuslet provides a property management service to owners (and superior landlords) wishing to let out their property. The standard fee for the management is taken as a percentage of the gross rents due for the period of the tenancy. The Standard Management Service includes: 1. Advising as to the likely rental income. 2. Advertising and generally marketing the Property. 3. Interviewing prospective tenants and if appropriate taking up full references including bank reference and employer or previous landlord character reference. Where necessary additional security would be requested by means of a guarantor. In the case of a company, a full bank reference would be taken. 4. Preparing the Tenancy Agreement and corresponding Notice necessary for the Landlord to gain protection of the relevant Rent and Housing Acts, renewing the Agreement where necessary at the end of the Term. 5. Liaising with a Landlord's mortgagees where necessary with regard to references and Tenancy Agreement. 6. Taking a non refundable registration and administration fee from the tenant. 7. Collecting the rent monthly and paying it over to the Landlord monthly (normally within 30 days of collection) less any fees or expenses due or incurred for the period. 8. Arranging with the service companies (such as the providers of electricity, gas, and water and Council services) for meter readings to be taken and advising them of the transfer of service contracts to the tenant(s) at the beginning of each tenancy. 9. Carrying out regular inspections of the property on a quarterly basis having gained the tenants formal approval. Note that responsibility for the management of empty property is not normally included, and will only be carried out by special arrangement. 10. Co-coordinating repair or maintenance including arranging for tradesmen to attend the property and obtaining estimates where necessary, supervising works and settling accounts from rents received. A call out charge of £25 per property visit will be made where repairs or faults are reported by the tenant in writing. 11. Making payments on behalf of the Landlord, from rents received, for water rates, insurance premiums, Council Tax, electricity, gas, service charges and other necessary expenditure ( If applicable) 12. Carrying out a full property inspection and inventory check subject to the landlord supplying a detailed inventory report. Although the aim is to take every care in managing the Property, Campuslet cannot accept responsibility for non-payment of rent or other default by tenants, or any associated legal costs incurred in their collection. An insurance policy is recommended for this eventuality.


The Landlord confirms that he/she is the sole or joint owner r of the Property and that he/she has the right to rent out the Property under the terms of the mortgage or head lease. Where necessary, the Landlord confirms that permission to let has been granted by the mortgagee. The Landlord authorizes the Agent to carry out the various duties of property management as detailed 1-12 previously. It is declared that the Agent may earn, from time to time, commissions on insurance policies issued or on other financial transactions.


The Landlord warrants that the Property is made available in a safe good and lettable condition and that the property, beds, sofas and all other soft furnishings conform to the current fire safety regulations. The Landlord agrees to make the Agent aware of any ongoing maintenance problems. The Agent will administer any miscellaneous maintenance work that needs to be carried out on the Property subject to a call out charge. It is agreed that in an emergency or for reasons of contractual necessity where reasonable endeavours have been made to contact the Landlord, the Agent may exceed the limits specified. The Agent endeavours to select competent tradesmen at a reasonable price but is unable to personally guarantee the standard of workmanship or any liability arising thereof, although the Landlord retains the right to pursue any claim against appointed tradesmen for substandard work. The landlord will normally be approached for authorization of works exceeding £150 but in emergencies or when the landlord cannot be contacted, the Agent may arrange for such work to be carried out without the landlord’s authorization. By law, it is necessary to carry out an annual inspection and service for the central heating and any gas appliances. If authorised in writting the Agent will carry these out on the Landlord's behalf and administer the necessary inspection and maintenance records.


The Landlord agrees to indemnify the Agent against any costs, expenses or liabilities incurred or imposed on the Agent provided that they were incurred on behalf of the Landlord in pursuit of the Agent's normal duties. To assist the Agent in carrying out his duties effectively, the Landlord agrees to respond promptly with instructions where necessary to any correspondence or requests from the Agent.


When letting property and collecting rents for landlords overseas, the Agent is obliged by the Taxes Management Act (TMA) 1970 (or under similar powers of any future tax legislation) to deduct monies (currently equivalent to 22% of the gross rents) to cover any tax liability. In this situation, the Agent also requests that the Landlord appoint an accountant or reserve to the Agent the right to employ a suitably qualified accountant in order to manage correspondence with the Inland Revenue. A standard annual charge will be made for this work and administration expenses may be charged by the Agent for further work requested by the Landlord, the Landlord's accountant or the Inland Revenue in connection with such tax liabilities. In many cases, landlord's tax liability is minimal when all allowable costs are deducted.


The incumbent tenant will be instructed, and required, to apply to the Electricity, Gas, Water and Telephone Companies for a credit agreement and supply contract. You will need to notify the above companies at the commencement of the Tenancy to ensure that there are no discrepancies with the change over. Campuslet are unable to correspond with Utility Companies, as these companies will not take instructions from a third party.


The standard inventory if provided by the landlord will include all removable items in the Property (except those of negligible value) together with carpets, curtains, mirrors, sanitary ware and other articles, which, in the opinion of the Agent, need regular checking. Landlords should not leave any articles of exceptional value in the Property without prior arrangement with the Agent. The standard inventory service does not include a full schedule of condition (condition, colour & decoration of ceilings, walls, doors & fittings etc.) or photography; this can be prepared at the Landlord's request under a full inventory. Before occupation all three parties must approve by signature the inventory.


The Standard Management Service includes the preparation of a letting agreement in the Agent's standard format and provision of a copy of this agreement to a designated advisor or building society, if required. Should the Landlord or his advisors or mortgagees require amendment of the contract or require the Agent enter into further work or correspondence, a further fee for this work may be requested. It is agreed that the Agent may sign the tenancy agreement(s) on behalf of the Landlord.


Payment of Council tax will normally be the responsibility of the tenants in the Property. However, landlords should be aware that where a property is empty, let as holiday accommodation, or let as a house in multiple occupation (HMO) responsibility for payment of Council Tax then rests with the owner of the property.


Under the Standard Management Service, the Agent will normally carry out inspections quarterly giving 7 days advanced notice in writing starting after the first month. The tenant has an absolute right while the tenancy exists, to enjoy the property without interference from the landlord or any of his agents. It is not the intention to check every item of the inventory at this stage; the inspection is concerned with verifying the good order of the tenancy (i.e. house being used in a 'tenant-like' manner) and the general condition of the Property. This would normally include inspecting the main items (carpets, walls, cooker, main living areas and gardens.) Where these were felt to be unsatisfactory, a more detailed inspection would generally be made. Following the departure of tenants, the Agent carries out a final inspection of the Property. Testing of all the electrical appliances, heating system and plumbing is not feasible during this inspection; a qualified contractor should be appointed for this purpose should the Landlord require it. Details of any major deficiencies or dilapidations would normally be submitted to the Landlord together with any recommended deductions or replacement values. It is agreed that the Agent's judgment will be final in this matter. Should it be necessary, the case will be referred to arbitration with the Royal Institute of Chartered Surveyors, any costs being shared between Landlord and Tenant, or as directed by appointed arbitrators.


A registration fee is generally taken from a tenant applying to rent a property. The purpose of this fee is to verify the tenant's serious intent to proceed, and to protect the Agent against any administrative expenses (taking out bank references, conducting viewings, re-advertising) that may be incurred should the tenant decide to withdraw the application. The registration fee does not protect the Landlord against loss of rent due to the tenant deciding to withdraw, or references proving unsuitable although early acceptance of rent from the applicant would not be advisable until satisfactory references have been received. Landlords should notify the Agent in writing where they wish a larger security fee or deposit to be carried to protect against loss of rents. Upon signing the tenancy agreement, the Agent will take a non refundable administration fee from the tenant(s) in addition to any rents due.


If the termination occurs during the initial tenancy contract time then termination fees apply which are calculated pro rata on the remaining period of initial tenancy contract. If the termination occurs after the initial contract but the tenants wish to renew their contract then a placement fee equivalent to one month's rent will be payable where the Landlord intends to continue letting to tenants introduced by the Agent after the termination of this agreement. The Landlord shall provide the Agent with any requirements for return and repossession of the Property at the earliest opportunity. Landlords should be aware that any tenancy agreement entered into on the Landlord's behalf is a binding legal agreement for the term agreed. Details of any tenancy agreement being entered into will be communicated to the Landlord as soon as possible. Unless amended by Campuslet any landlord agreement signed roles over year to year.


The letting of property is now closely regulated with respect to consumer safety. The law makes particular demands regarding the safety, servicing and inspection of the gas and electric appliances and installations within a property, and with respect to the type of any furniture and soft furnishings that are also provided. The following regulations apply: -Furniture and Furnishings (Fire)(Safety) Regulations 1988 - Gas Safety (Installation and Use) Regulations 1994 -Electrical Equipment (Safety) Regulations 1994 The Landlord confirms that he/she is aware of these obligations and that the Agent has provided sufficient information available on the Agents website to assist with compliance. It is agreed that the Landlord shall ensure that the Property is made available for letting in a safe condition and in compliance with the above regulations. The Landlord shall ensure that all electrical equipment is checked at the beginning of the tenancy and every year thereafter at the cost of the landlord. The Landlord agrees to indemnify the Agent against any expenses or penalties that may be suffered as a result of non-compliance of the Property with fire and appliance safety standards.


It is agreed that any instructions to the Agent from the Landlord regarding termination, proceedings, major repairs, payment details or other significant details regarding the letting be confirmed to the Agent in writing.


The Landlord shall be responsible for the Property being adequately insured and for ensuring that the insurance policy covers the provision that the Property is being let and shall provide a copy of the policy and schedule to the Agent at the commencement of this contract upon renewal of the insurance policy.


The Agent will act on any delays of payment or other defaults in the first instance. Where the Agent has been unsuccessful in these initial actions, or there are significant rent arrears or breaches of the tenancy agreement, the Landlord will be advised accordingly. A solicitor would then be appointed and instructed by the Landlord (except where the Agent is unable to contact the Landlord, in which case the Agent is authorized to instruct a solicitor on the Landlord's behalf). The Landlord is responsible for payment of all legal fees and any related costs. (a) The Agent will not always be able to interview tenants and take up references for short lets (including holiday lets) especially for visitors arriving from abroad. (b) It may not always be possible to make regular monthly payments but the Agent shall aim to pass on any rents within 30 days of receipt. (c) Services (Electricity, Gas, Water Rates, etc.) will often be left connected during a holiday let and will be included in the rent quoted as will Council Tax. In case of uncertainty, the Landlord should contact the local Council Tax collection office.


Where the Landlord does not wish the Agent to undertake full management, the Agent can provide a Letting Only Service. The Letting Only Service includes parts 1 to 7 of the Standard Management Service as listed above. The fee for the Letting Service is 8% of gross rental for the term of the tenancy (subject to a minimum fee of £250). The fees are payable at the commencement of the Tenancy and will be deducted from monies received by the Agent on the Landlord's behalf. If the tenant leaves prior to the end of the term of the Tenancy, the Landlord shall not be entitled to reimbursement of any fees paid. However, the Agent will endeavour to re-let the property.


If you feel there has been a mistake and you are due a refund, please call 0800 098 8883 or email us at info@campuslet.com

Full Company Contact Details

Campuslet Limited

118a Sandgate Road



CT20 2BW

Registered Number: 6405977

VAT Number: 227589864


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